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Wednesday, 29 November 2017

Jet2. Stupid rules ruin a great service.


I flew with Jet2 last week to Faro and it was in the most part a delightful experience. A baggage allowance of 23K was gratefully received. Check-in was verging on business class compared to other low cost airlines, and the cabin crew were delightful.
With so much going in the right direction, why spoil the party with a petty rule. A rule even the cabin crew cannot fathom.
it can't have slipped the Jet2 high command's attention that the rule for mobile device use on take off and landing was changed some time ago.
There is now no longer any need for people with readers and tablets to have to turn their devices off as long as wifi is not switched on or the devices are in flight mode.
Yet there I was, minding my own business and enjoying a movie on my tablet when I was told to refrain from using it until the seat belt signs were turned off after take-off.
"You know the rules have changed don't you?"
"Oh yes sir but, but this is a Jet2 rule."
"A Jet2 rule. Why?"
"Don't ask me. We just do what we're told."
So there we have it. An airline with so much going for it losing brownie points because of some petty bureaucracy.

Oh and that very annoying Jess Glynne song on endless loop.